.emoji-picker[data-v-9b43f881]{position:relative}.emoji-panel[data-v-9b43f881]{position:absolute;bottom:44px;left:0;width:300px;max-height:260px;overflow-y:auto;background:#fff;border:1px solid #eee;border-radius:8px;box-shadow:0 4px 16px #0000001f;padding:8px;z-index:10}.group-title[data-v-9b43f881]{font-size:12px;color:#909399;margin:6px 0 4px}.emoji-grid[data-v-9b43f881]{display:flex;flex-wrap:wrap;gap:2px}.emoji-btn[data-v-9b43f881]{width:32px;height:32px;border:none;background:none;font-size:22px;cursor:pointer;border-radius:4px}.emoji-btn[data-v-9b43f881]:hover{background:#f5f5f5}.locale-switcher[data-v-820b262a]{position:relative;flex-shrink:0}.locale-btn[data-v-820b262a]{padding:4px 8px;border:1px solid rgba(255,255,255,.45);border-radius:4px;background:#ffffff1f;color:#fff;font-size:12px;cursor:pointer;white-space:nowrap}.locale-btn[data-v-820b262a]:hover{background:#ffffff38}.locale-menu[data-v-820b262a]{position:absolute;right:0;top:calc(100% + 6px);margin:0;padding:4px 0;list-style:none;background:#fff;border:1px solid #eee;border-radius:6px;box-shadow:0 4px 12px #0000001f;min-width:100px;z-index:20}.locale-menu li[data-v-820b262a]{padding:8px 14px;font-size:13px;color:#333;cursor:pointer}.locale-menu li[data-v-820b262a]:hover{background:#f5f7fa}.locale-menu li.active[data-v-820b262a]{color:var(--kefu-theme, #409eff);font-weight:600}.widget[data-v-c61b75b3]{width:100%;max-width:480px;margin:0 auto;height:100vh;display:flex;flex-direction:column;background:#fff;box-shadow:0 2px 12px #0000000f;position:relative}.widget.embed[data-v-c61b75b3]{max-width:none;height:100%;box-shadow:none}header[data-v-c61b75b3]{padding:12px 16px;color:#fff;font-weight:600;flex-shrink:0;display:flex;align-items:center;justify-content:space-between;gap:12px}.header-title[data-v-c61b75b3]{flex:1;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.messages[data-v-c61b75b3]{flex:1;overflow:auto;padding:12px;background:#fafafa}.load-more[data-v-c61b75b3]{text-align:center;margin-bottom:8px}.scroll-anchor[data-v-c61b75b3]{height:0;overflow:hidden;flex-shrink:0}.msg[data-v-c61b75b3]{margin-bottom:8px;display:flex}.msg.visitor[data-v-c61b75b3]{justify-content:flex-end}.bubble-wrap[data-v-c61b75b3]{display:flex;flex-direction:column;align-items:flex-end;max-width:80%}.msg-meta[data-v-c61b75b3]{font-size:11px;color:#909399;margin-bottom:4px}.msg.system .msg-meta[data-v-c61b75b3]{text-align:center;width:100%}.bubble[data-v-c61b75b3]{padding:8px 12px;border-radius:8px;word-break:break-word;overflow-wrap:anywhere;max-width:100%}.msg.visitor .bubble[data-v-c61b75b3]:not(.recalled){background:var(--kefu-theme, #409eff);color:#fff}.bubble.recalled[data-v-c61b75b3]{background:#f5f5f5;color:#999;font-style:italic;font-size:13px}.emoji-msg[data-v-c61b75b3]{font-size:36px;line-height:1.2}.recall-btn[data-v-c61b75b3]{margin-top:4px;padding:0;border:none;background:none;color:#909399;font-size:12px;cursor:pointer}.recall-btn[data-v-c61b75b3]:hover{color:var(--kefu-theme, #409eff)}.msg.system[data-v-c61b75b3]{justify-content:center}.msg.system .bubble[data-v-c61b75b3]{background:#f0f0f0;padding:6px 10px;border-radius:6px;font-size:12px;color:#333}.msg.system.send-error .bubble[data-v-c61b75b3]{background:#fef0f0;color:#c45656;border:1px solid #fde2e2}.msg.agent[data-v-c61b75b3],.msg.admin[data-v-c61b75b3]{justify-content:flex-start}.msg.agent .bubble-wrap[data-v-c61b75b3],.msg.admin .bubble-wrap[data-v-c61b75b3]{align-items:flex-start}.msg.agent .bubble[data-v-c61b75b3]:not(.recalled),.msg.admin .bubble[data-v-c61b75b3]:not(.recalled){background:#fff;border:1px solid #eee;color:#333}.media-img[data-v-c61b75b3]{max-width:180px;border-radius:4px;display:block;cursor:zoom-in}.img-preview-mask[data-v-c61b75b3]{position:fixed;top:0;right:0;bottom:0;left:0;background:#000000bf;display:flex;align-items:center;justify-content:center;z-index:1000}.img-preview-mask img[data-v-c61b75b3]{max-width:92vw;max-height:92vh;border-radius:4px}.input-bar[data-v-c61b75b3]{display:flex;gap:8px;padding:10px;border-top:1px solid #eee;align-items:center;background:#fff;flex-shrink:0}.input-bar input[data-v-c61b75b3]{flex:1;padding:8px;border:1px solid #ddd;border-radius:4px;font-size:14px}.send-btn[data-v-c61b75b3]{padding:8px 16px;color:#fff;border:none;border-radius:4px;cursor:pointer}.icon-btn[data-v-c61b75b3]{padding:8px 10px;background:#f5f5f5;border:none;border-radius:4px;cursor:pointer}@media (min-width: 768px){.widget[data-v-c61b75b3]:not(.embed){margin-top:24px;height:calc(100vh - 48px);border-radius:8px;overflow:hidden}}@media (max-width: 480px){.widget[data-v-c61b75b3]:not(.embed){max-width:100%;height:100vh;box-shadow:none}.bubble-wrap[data-v-c61b75b3]{max-width:88%}}.app-shell{min-height:100vh;background:#f5f7fa;display:flex;justify-content:center}.app-shell.embed{min-height:100%;height:100%;background:#fff}html,body,#app{margin:0;height:100%}*{box-sizing:border-box}body{margin:0;font-family:-apple-system,PingFang SC,Microsoft YaHei,sans-serif;background:#f5f7fa}